Shipping policy
Shipping Policy
Overview
We are dedicated to providing you with a smooth and hassle-free shopping experience, including the shipping of your orders. Please review the following information to understand how we handle the shipment of your orders.
Order Processing
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Processing Time: Orders typically take 1-2 days to process after they are received. Please note that we do not process orders on weekends or holidays.
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Order Confirmation: Upon placing your order, you will receive an order confirmation email. Please review this email to ensure the accuracy of your order details. If you notice any errors or discrepancies, kindly notify us promptly.
Shipping Options
We offer various shipping options to suit your needs:
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Standard Shipping: Orders shipped via standard shipping are generally delivered within 3 to 5 days from the date of order processing.
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Express Shipping: For faster delivery, we offer express shipping at an additional cost. Express orders are typically delivered within 1-3 days.
Shipping Rates
Shipping rates are determined based on the weight and dimensions of your order. To determine the shipping cost, add the desired items to your cart, proceed to checkout, and enter your shipping address. You will then see the shipping cost for your specific order.
Order Tracking
As soon as your order is shipped, you will receive a shipment confirmation email containing a tracking number. You can utilize this tracking number to monitor the status and progress of your shipment.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. Soxito is not liable for orders sent to incorrectly entered addresses. If you recognize an error in your shipping address, kindly get in touch with us as soon as possible.
Lost or Stolen Packages
We are not responsible for any packages that are lost or stolen. If you suspect your package has been misplaced or stolen, we recommend contacting the shipping carrier or local authorities to file a report.
International Shipping
Presently, we only provide shipping to customers in Norway. If you are situated outside Norway and wish to place an order, please reach out to us for assistance.
Contact Us
Should you have any inquiries or require further clarification regarding our shipping policy, please feel free to get in touch with our customer support team via info@soxito.com.
Kindly note that this is a sample shipping policy. Be sure to customize it according to your specific business operations and adhere to any legal requirements in your location. Display your shipping policy on your website to keep customers informed about your shipping terms prior to making a purchase.
Effective Date: [30.10.2023]
Last Updated: [30.10.2023]